Employee assistance programme

A comprehensive support service for you and your dependants, offering free, confidential advice on a broad range of subjects. For example, on money or legal matters, housing, consumer, family advice and counselling. The EAP is available 24/7, and is delivered by AXA Health.

Learn more on Spectrum

Access EAP online

How to access

You do not need to be a member of the AXA Health Private Medical Cover to access this service.

Go online and use BNP Paribas unique access code by following these instructions
Call 0800 0727 072

Receive free, confidential, rapid assessments if you, or someone you know, is having a mental health crisis (available 24/7):

Dial 111 to reach NHS urgent care
Call Samaritan's Helpline on 116 123

If you are in immediate danger of self‑harm or harm to others call 999 for the police or ambulance assistance.